To ensure a smooth application process, please provide:

• Government-issued photo ID
• Proof of income (pay stubs, employment letter, or job offer letter)
• First and last months’ rent with completed application
• References from previous landlords
• Credit check authorization

We strive to process applications quickly, typically within 24-48 hours. Our team will keep you informed throughout the process.

Yes, we require a credit check for all applicants. The credit check helps us assess your financial situation.

Since our current residents provide 60 days’ notice to vacate, we typically know unit availability two months in advance. We encourage you to contact our building superintendent to be placed on a waitlist for your preferred property.

A lease agreement is a legal contract governed by the Residential Tenancies Act (RTA) in Ontario. This document outlines the rights and responsibilities of both residents and WJ Properties. We use the Ontario Standard Lease Form for all new lease agreements.

Our standard lease term is 12 months. Prior to the expiration of your lease, our residents are reminded about its anniversary. When the twelve-month lease term expires, residents are automatically renewed on a month-to-month basis until proper notice of at least 60 days has been given.

Rent is due on the 1st of each month. For your convenience, we offer multiple payment options:

• Pre-authorized payments (recommended)
• Online payment through our Resident Portal
• Post-dated cheques

At WJ Properties, your rent includes heat and water. Electricity (hydro) is billed separately. You’re responsible for setting up your own electricity account, internet, and cable services.

Yes, we are pet-friendly buildings.

Our Move-In Promise ensures your new home is truly move-in ready:

• Fresh, professionally painted walls throughout your home
• Professional deep cleaning of all surfaces, floors, and appliances
• Thoroughly inspected and functional kitchen, bathroom, and all home systems
• 24-hour guarantee to address any items that don’t meet our standards
• Complete information package including utilities registration forms, on-line resident portal account set up and information about your new home and area.

Tenant insurance is required for your protection. It provides essential coverage for:

• Contents Insurance: Protects your personal belongings
• Liability Insurance: Covers accidental damage or injuries
• Replacement Cost: Ensures full value replacement of damaged items
• Additional Living Expenses: Covers temporary accommodation if needed

For more information and to get a quick cost quote, go to https://www.wjproperties.ca/insurance/

We’re committed to maintaining your home to the highest standards. Submit maintenance requests through:

• Our online Resident Portal (recommended)
• Email to our Resident Superintendent or Property Manager
• Phone for urgent issues

Emergency maintenance issues are addressed within 24 hours, while routine maintenance is typically completed within 48 hours.

As per Ontario law, residents must provide a minimum of 60 days’ written notice using the official N9 form. Our Resident Superintendent can provide this form and guide you through the process.